Can I keep my current hosting provider?

Yes. If your current hosting supports the website and the work you need, you can keep it. If a move would help, I can plan and handle a migration as an agreed project.

Who owns the hosting account?

Your business can own the hosting account and grant me authorized access to manage the agreed work. You retain control of the account and billing. Access permissions are based on what I need to do.

Are hosting charges included in your fees?

Hosting is separate from my professional fees and is paid by you directly to the provider. The proposal identifies any additional software or third-party costs and who is responsible for them.

Can you support a website someone else built?

I can review an existing website to determine whether its platform, condition, and available access are a fit. That review helps establish what I can maintain, what needs attention first, and whether another provider needs to be involved.

Does website care include SEO?

The scope determines that. Technical care keeps the website maintained; ongoing SEO can also involve search analysis, content, local visibility, and improvements to important pages. I make those responsibilities explicit rather than treating maintenance and SEO as the same service.

How much does ongoing support cost?

Pricing depends on the platform, condition of the website, frequency of updates, and the improvements you want to make. You receive a written scope with included tasks, fees, request handling, and a schedule for check-ins before work begins. Larger additions and work outside that scope are quoted separately.

How are urgent issues and requests handled?

We agree on how to send requests, how they are prioritized, and the expected response arrangements. Support hours and any monitoring are defined in the engagement so you know what coverage to expect.

Website Care & Ongoing Support

Keep your website current, dependable, and useful to your customers. I help Reno, Sparks, and Northern Nevada businesses maintain their websites and make thoughtful improvements after launch.

Work directly with Chris Hill for technical care, content updates, and ongoing website strategy. Remote support is also available nationwide.

Discuss Website Support See What Support Can Include

Care for the website.
Keep improving the experience.

Choose the support your website needs. These are the areas I can cover; your proposal identifies the included tasks, frequency, and fees.

Software updates, backups, and troubleshooting

For websites that need regular technical upkeep or help when something stops working.

WordPress core, plugin, and theme updates where applicable
Backup arrangements and monitoring defined for your setup
Investigation of website errors and checks after changes

What you get: The maintenance work in your plan, checks of affected pages and forms, and a record of changes. A simple HTML site has different needs from WordPress; I scope care around your actual platform.

Content updates and smaller improvements

For a website that needs to keep up with your services, team, and customers.

Update service descriptions, hours, photos, and team details
Refresh work examples and information on existing pages
Improve navigation, links, and the steps leading to an inquiry

What you get: Updated pages checked on desktop and mobile. The plan defines how much editing is included; new pages, extensive copywriting, and added features are scoped before work starts.

Hosting help and website moves

For businesses that want help managing their setup without giving up control.

Work with your current hosting provider when it meets your needs
Help resolve hosting-related website issues
Plan a migration when a different host makes sense

What you get: Clear hosting responsibilities and authorized access for the work I handle. Migrations are separately scoped, and hosting charges are paid directly by you to the provider.

A clear support plan and work record

Know what is covered, how to request a change, and what has been completed.

A written scope with fees and included tasks
A request process, priorities, and response arrangements
A record of completed work and scheduled check-ins

What you get: Direct support from me and a shared view of the next priorities. You know which requests fit the plan and which need a separate quote.

Care, SEO, or a larger project?

Routine care keeps the website maintained and current. Keyword research, new search-focused content, link outreach, and ongoing search reporting belong in a dedicated SEO and local visibility engagement. A new structure or substantial visual change may call for a website redesign. These services can work together, with each part clearly priced and scoped.

Your hosting.
Your control.

You can keep your current host. I assess whether the setup supports your website before recommending a change.

If a move is needed, I can coordinate the migration, check the new setup, and test the site and inquiry paths. Domain, DNS, and email dependencies are accounted for in the migration plan.

For a practical example of hosting and ongoing care working together, read what a PHP security alert means for your website.

Hosting support without giving up ownership

Your business can hold the hosting account, with me added as an authorized user. You retain account control and pay hosting charges directly to the provider, separately from my fees.

Hostinger is one hosting option I can help you set up and manage when it fits the project. I can also work with your existing provider; the choice follows the needs of your website.

New to Hostinger? Use my Hostinger referral link for 20% off your first eligible purchase. The offer is for new customers; existing Hostinger customers do not qualify.

I may earn a commission if you purchase through this link. I can help you choose a suitable plan before you buy.

The proposal identifies hosting responsibilities, access, and any additional software costs before work begins.

The details that matter after launch.

My project work shows the practical thinking I bring to website support.

Check the inquiry path

For Sierra Pallet’s redesign, I tested the quote-request delivery path as well as the customer-facing experience. That same attention matters when forms, hosting, or site settings change.

See the Sierra Pallet project →

Make future updates practical

The Humboldt Moving & Storage redesign brought service and location information into a WordPress experience designed to be maintainable. Clear structure makes it easier to keep useful information current as the business changes.

See the Humboldt redesign →

Start with the website you have.

You do not need to commit to a rebuild to get useful support.

Review the starting pointI look at the platform, access, known issues, and your priorities. Existing provider responsibilities are part of that conversation.

Agree on scope and investmentReceive a written plan with included tasks, update frequency, request handling, response arrangements, and fees. Hosting and larger projects are priced separately.

Implement and checkMake agreed changes and check the pages, forms, and functionality they affect.

Review and adjustUse the work completed, available evidence, and your business priorities to decide what to improve next.

Not sure where to begin? A focused website audit can establish the first priorities. Churches can explore website design and ongoing care for ministries.

Questions about ongoing website support

Ownership, hosting, scope, and what happens after launch.

Give your website the attention it needs.

Tell me about your website, the updates you need, and what is getting in the way. I will help define a suitable support engagement and its scope.

Discuss Website Support Compare All Services